Privacy Policy

Privacy Policy

Last Updated: [09/12/24]

At r4pid, we are committed to protecting the privacy and security of our customers, website visitors, and users. This Privacy Policy describes how we collect, use, disclose, and protect personal information obtained through our website (www.r4pid.co.uk) and related services.

1. Information We Collect

• Personal Information: We may collect personal information you voluntarily provide to us, such as your name, email address, phone number, company name, and billing or shipping details when you contact us, request a quote, place an order, or sign up for our newsletters.
• Usage Information: We may automatically collect non-personal information about how you interact with our website, including IP address, browser type, device information, pages viewed, and the dates and times you visited.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, understand user behavior, and improve our website. You can control cookies through your browser settings.

2. How We Use Your Information

We use the personal information we collect for purposes including, but not limited to:

• Providing Services: To process orders, deliver products, and respond to inquiries.
• Communication: To send you updates, newsletters, marketing materials, and other information you have requested or that may be of interest to you. You can opt out at any time.
• Improvement and Analysis: To analyze usage patterns, improve our website, and develop new services or features.
• Compliance and Protection: To comply with legal obligations, respond to lawful requests from public authorities, and protect our rights, privacy, safety, or property.

3. Disclosure of Your Information

We may share your personal information in the following circumstances:

• Service Providers: With third-party service providers who assist us in operating our website, conducting business, and providing services to you (e.g., payment processors, shipping providers, IT support).
• Legal Compliance: If required by law, we may disclose information to law enforcement, regulatory authorities, or other third parties in connection with legal proceedings.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect your information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage can be guaranteed 100% secure.

5. Your Choices and Rights

Depending on applicable laws, you may have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us at [contact email or form]. You may also opt out of marketing communications by following the unsubscribe instructions included in those messages.

6. International Data Transfers

If you are located outside the UK, please note that we may transfer your information to jurisdictions where data protection laws may differ from your own. We will take steps to ensure that appropriate safeguards are in place.

7. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites. Please review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us to have it removed.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us at:

Email: [info@r4pid.co.uk]